FAQs

Do you ship internationally?

International shipping is coming soon. Sign up to our newsletter or follow us on Instagram to be the first to know.

How long does delivery take?

3-5 business days

Can I track my order?

Yes, you'll receive a tracking number via email as soon as your order is dispatched. This allows you to track your package every step of the way.

Can I collect my order in person?

We currently ship all orders directly to your address. Each delivery is tracked for peace of mind.

Are your products beginner-friendly?

Absolutely. Many of our tools and lash trays are designed with students and new artists in mind — easy to handle, precise, and professional-grade.

Whats the difference between your lash trays, glues and tools?

Each item in our collection is designed with intention — created by an artist, for artists. Our lash trays are crafted for seamless application, whether you’re using the Japanese Feathering™ method or classic techniques. Tools are handmade for balance, control, and comfort — so you can work with precision, not pressure. Full details are listed on each product page.

Do you sell real lashes?

No. All Moka lashes are made from premium PBT synthetic fibres — soft, lightweight, and designed to mirror the look and feel of natural lashes.They’re crafted for professional eyelash extension application, with no compromise on ethics, comfort, or quality.

Do you offer discounts for salons or academies?

Yes. If you’re an academy, salon, or educator looking to place a bulk order, please contact us at [xxxx] for wholesale pricing.